Kansas City, MO – Plaza Insurance Company is implementing the guidelines set forth by the Illinois Department of Insurance in Company Bulletin 2015-13. These guidelines apply to policyholders in specifically named counties that were affected by the recent flooding. The guideline provisions include a temporary moratorium on cancellation and non-renewals as well as time extensions related to the insured submitting claims and making repairs.
Illinois policyholders may also contact the Illinois Department of Insurance directly to file a complaint or concern regarding any disaster-related issue by calling 1-866-445-5364 or online at https://mc.insurance.illinois.gov/messagecenter.nsf
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